Documentation Index
Fetch the complete documentation index at: https://fromhazel.ai/docs/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Skio is a modern subscription management platform for Shopify brands. Connect it to Hazel to track your subscription health — active subscribers, cancellation trends, and detailed insights from Skio’s cancel flow.What Hazel pulls
Once you connect Skio, Hazel has access to:- Subscriptions — every subscription with status, cadence, and line items
- Orders — subscription-generated orders and their details
- Cancel flow sessions — when a subscriber starts the cancellation process, including whether they completed it or were retained
- Cancellation reasons — documented reasons from Skio’s cancel flow
How to connect
Find Skio in the Hazel marketplace and click the + button. You’ll need to paste your Skio API key. What you’ll need: Your Skio API key, found in your Skio account settings.Example questions you can ask
Once your Skio data is connected, try questions like these:- “How many active subscriptions do we have?”
- “What’s our subscription churn rate?”
- “What are the top cancellation reasons from our cancel flow?”
- “How many subscribers started the cancel flow but were retained?”
- “Show me subscription revenue trend over the last quarter”
- “Which subscription products have the best retention?”
Good to know
- Cancel flow insights are one of the most valuable parts of this integration — you can see exactly why people leave and how effective your retention offers are.
- Cancel flow data is only available when subscribers go through Skio’s cancel process (direct cancellations may not capture a reason).
- Pair with Shopify to see the full picture of subscription vs. one-time purchase revenue.
- Your data refreshes automatically.