Skip to main content

Documentation Index

Fetch the complete documentation index at: https://fromhazel.ai/docs/llms.txt

Use this file to discover all available pages before exploring further.

Overview

Okendo helps consumer brands collect and display product reviews. Connect it to Hazel to analyze ratings, review sentiment, and customer feedback alongside your sales and marketing data.

What Hazel pulls

Once you connect Okendo, Hazel has access to:
  • Reviews — every product review with star ratings, text, and timestamps
  • Review attributes — structured feedback like fit, quality, and value ratings
  • Reviewer attributes — demographic and profile data about who left each review
  • Review tags — how reviews are categorized in Okendo

How to connect

Find Okendo in the Hazel marketplace and click the + button. You’ll need to paste your Okendo API key. What you’ll need: Your Okendo API key, found in your Okendo account settings.

Example questions you can ask

Once your Okendo data is connected, try questions like these:
  • “What’s our average star rating by product?”
  • “Show me review themes for our top products”
  • “Which products have the most negative reviews?”
  • “How has our review volume trended this quarter?”
  • “What do customers say about sizing in their reviews?”
  • “Which products have improved their ratings over time?”

Good to know

  • Pair with Shopify to see how review ratings correlate with sales performance and return rates.
  • Review attributes give you structured feedback beyond star ratings — like how customers rate fit, quality, or value.
  • Your data refreshes every 4 hours automatically.
Ready to connect? Head to the Hazel marketplace to get started. Need help? Reach out via your shared Slack channel or contact support.