Documentation Index
Fetch the complete documentation index at: https://fromhazel.ai/docs/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Recharge is the leading subscription management platform for Shopify brands. Connect it to Hazel to understand your subscription business — active subscribers, churn trends, revenue from recurring orders, and what’s driving cancellations.What Hazel pulls
Once you connect Recharge, Hazel has access to:- Subscriptions — every subscription with status, cadence (weekly, monthly, etc.), pricing, and lifecycle events
- Charges — billing events including successful charges, failed charges, and skipped charges
- Customers — subscriber profiles with payment methods and addresses
- Cancellation reasons — why subscribers cancel, including any comments they leave
- Bundles — bundle subscription structure and item selections
- Status history — how subscriptions change over time (active → paused → cancelled, product swaps, price changes)
How to connect
Find Recharge in the Hazel marketplace and click the + button. You’ll need to paste your Recharge API token. What you’ll need: Your Recharge API token, found in your Recharge admin under API tokens.Example questions you can ask
Once your Recharge data is connected, try questions like these:- “How many active subscriptions do we have?”
- “What’s our subscription churn rate this month?”
- “What are the top reasons people cancel their subscriptions?”
- “Show me MRR trend over the last 6 months”
- “What’s the average subscription lifetime before cancellation?”
- “Which products have the highest subscription retention rate?”
- “How many subscriptions were paused vs cancelled last month?”
Good to know
- Pair with Shopify to see how subscription revenue compares to one-time purchases.
- Bundle subscriptions are tracked separately — Hazel knows which subscriptions are bundles so your counts stay accurate.
- Subscription status changes (paused, swapped, cancelled) are tracked over time, so you can analyze the full lifecycle.
- Your data refreshes automatically.