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Documentation Index

Fetch the complete documentation index at: https://fromhazel.ai/docs/llms.txt

Use this file to discover all available pages before exploring further.

Best with: Shopify + Recharge or Skio

Subscription health

“How many active subscribers do we have? Show me the trend over the last 6 months.”
“What’s our monthly subscription churn rate? Break it down by month for the last quarter.”
“How much recurring revenue do our subscriptions generate per month? Show the trend.”
“What percentage of our total revenue comes from subscription orders vs one-time purchases?”

Cancellation analysis

“What are the top reasons customers cancel their subscriptions? Show me a breakdown of cancellation reasons.”
“Are cancellations increasing or decreasing? Show me the weekly trend for the last 3 months.”
“Which products have the highest subscription cancellation rate? Are there specific items driving churn?”
“What’s the average subscription duration before cancellation? How many billing cycles do most subscribers complete?”

Subscriber behavior

“How does the LTV of subscription customers compare to one-time purchasers?”
“What’s the retention rate for subscribers acquired in each of the last 6 months? Show me a cohort view.”
“Which subscribers are most at risk of churning? Look at engagement patterns, order frequency, or recent changes.”
“Do customers who start with a subscription bundle stay longer than those who subscribe to a single product?”

CX impact on subscriptions

“Do customers who contact support before canceling have a different retention rate than those who cancel without reaching out?”
“What are the most common support topics from subscribers in the 30 days before they cancel?”
If you’ve migrated between subscription platforms (e.g., from Recharge to Skio), use Memory to tell Hazel about the migration date. This helps Hazel combine historical and current data correctly.

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