Hazel for Listrak: the AI coworker for your email and SMS program

Hazel is the AI coworker for Listrak, the email and SMS marketing platform. Reads your campaigns, messages, contacts, lists, split tests, and attributed revenue across both channels, and answers business questions in plain English. No dashboards to build.

June 12, 2026

Hazel answering a Listrak email and SMS question

Hazel is an AI coworker that connects to your Listrak account and answers business questions about your email and SMS program the way an analyst would. Listrak is unusual in that it runs email and SMS together in one platform, so Hazel reads both sides through a single connection: campaigns, messages, per-message performance, contacts, lists, split tests, and SMS opt-in health. Once connected, Hazel ingests your campaign and message history, the open, click, bounce, unsubscribe, conversion, and revenue numbers behind each send, your contacts and lists, your split-test setups, and your SMS phone lists and opt-outs. Ask Hazel how email and SMS revenue compare, which campaigns earned their attributed revenue, how a split test resolved, or whether your list is growing faster than it is opting out, and you get an answer with the numbers behind it. Because Hazel joins Listrak with Shopify orders, ad platforms, and subscriptions, you can grade campaigns on real attributed revenue and answer cross-source questions in a single prompt.

What Hazel does

Hazel reads the Listrak data that matters for running a consumer brand's email and SMS program and lets you query it conversationally:

  • Campaigns and messages: campaign names, message subjects, send dates, and status, so you can find any send and see how it performed without digging through the Listrak UI
  • Message performance: per-message sent, open, read, click, bounce, unsubscribe, and conversion counts plus revenue and average order value, so you can grade each send on attributed revenue, not just opens
  • Per-contact activity and links: recipient-level opens, reads, clicks, bounces, unsubscribes, and order totals, plus click tracking by link, so you can see which contacts and which links actually drove orders
  • Contacts, lists, and folders: subscription state, subscribe date, and subscribe method, so you can track list growth, deliverability, and how people are joining your file
  • Segmentation and split tests: A/B test setup, criteria, and winner metric, so you can see how a test was built and how it resolved
  • SMS contacts, opt-outs, and short codes: phone-level opt-in status, opt-out dates and reasons, plus phone list config, double-opt-in, and message limits, so you can track SMS list health alongside email

Because Listrak combines email and SMS in one platform, Hazel can compare the two channels directly on revenue and efficiency, and it keeps the full historical record so year-over-year campaign comparisons are one prompt.

Real questions, real answers

These are the kinds of questions Hazel answers about your Listrak data:

  • "compare email and SMS revenue this quarter and break it out by campaign."
  • "which campaigns earned the most attributed revenue last month, and what was the average order value on each?"
  • "grade our last send on real revenue: how much did it actually drive after accounting for bounces and unsubscribes?"
  • "our click rate on this campaign looks inflated by bots. flag the abnormally high click rates and recompute the rate without them."
  • "how much has our email list grown this quarter versus how much has opted out, by subscribe method?"
  • "what is our SMS opt-out rate and what are the top opt-out reasons?"
  • "how did this split test resolve, and was the winner metric the one we set?"
  • "why is this view campaigns only? show me the contact-level activity behind it."

Frequently asked questions

Does Hazel work with Listrak?

Yes. Connect Listrak in Hazel using credentials you authorize, and Hazel ingests your email and SMS campaigns, messages, performance, contacts, lists, split tests, and SMS opt-in data.

How is Hazel different from Klaviyo or Attentive?

Klaviyo and Attentive are different marketing platforms, not analytics tools. Hazel is the analyst layer that sits on top of whichever email and SMS platform you run, and Hazel reads Listrak the same way it reads Klaviyo or Attentive. The advantage with Listrak is that email and SMS already live in one platform, so Hazel compares the two channels on the same orders without reconciling two separate tools. If you run a split stack instead (one tool for email, another for SMS), Hazel connects to both and stitches them together.

How does Hazel compare email and SMS in Listrak?

Listrak runs email and SMS in one platform, so Hazel reads both through a single connection and joins both to your Shopify orders. That means you can compare email versus SMS attributed revenue and efficiency directly, in one conversation, instead of pulling two reports from two tools and reconciling them by hand.

Can Hazel clean up bot-inflated click rates before grading a campaign?

Yes. Bot clicks can make a campaign's click rate look far better than it was. Hazel can flag abnormally high click rates as likely bot activity and recompute the rate without them, so you grade the send on real engagement and real attributed revenue.

Why does a view show campaigns only?

Some Listrak views aggregate at the campaign or message level rather than the per-contact level. Hazel also ingests the per-contact activity behind those campaigns (opens, reads, clicks, bounces, unsubscribes, and order totals), so if a campaign-only summary isn't enough, Hazel can drop to the contact level and show the activity behind it.

How often does Hazel pull data from Listrak?

Roughly once a day.

Will Hazel write data back to my Listrak account?

No. Hazel is read-only. We never send a message, edit a campaign, modify a list, or change a contact.

Can Hazel track SMS list health and opt-outs?

Yes. Hazel ingests SMS contacts, opt-in status, and opt-outs with their dates and reasons, plus phone list and short-code config, so you can track SMS list growth, opt-out rate, and the top reasons people are leaving, right alongside your email list.

Why might Hazel's Listrak revenue differ from another tool's?

Listrak combines email and SMS revenue in one platform, while a split stack reports each channel separately. If a previous tool attributed revenue differently or measured only one channel, the numbers won't match Hazel one-to-one, and Hazel can show you exactly why.

How much does Hazel cost?

Hazel is a flat annual fee with unlimited seats and unlimited connectors, no per-seat or per-source pricing. Book a call and we'll walk you through pricing for your stack.

How do I get started?

Book a call and we'll walk through your Listrak setup, the questions you want to answer, and what the rollout looks like.