Surveys & Insights

Hazel for Fairing: the AI coworker for your post-purchase survey data

Hazel reads every Fairing response (attribution answers, NPS scores, write-ins, custom questions) and answers business questions in plain English. No dashboards to build.

May 23, 2026

Hazel is an AI coworker that connects to your Fairing account and answers business questions about your post-purchase survey data the way an analyst would. Once connected, Hazel ingests every Fairing response. "how did you hear about us?" attribution answers, NPS scores, custom question responses, and free-text write-ins, and refreshes every few hours. Ask Hazel how podcast attribution trended week over week, what percentage of customers selected "other" and what they actually wrote in, or how Fairing-reported channels compare to your UTM and ad-platform numbers, and you get an answer with the numbers behind it. Hazel joins your Fairing responses to Shopify orders, so attribution answers tie back to real revenue, AOV, and LTV, not just response counts. For consumer brands running Fairing, Hazel replaces the work of exporting survey CSVs and pivoting them in a spreadsheet, and it pairs Fairing data with your ad platforms, email, and subscriptions so cross-source attribution questions are a single prompt.

What Hazel does

Hazel reads the Fairing data that matters for analyzing attribution and customer sentiment, and lets you query it conversationally:

  • Attribution answers: "how did you hear about us?" responses broken down by channel (podcast, YouTube, TV, press, friend, social), with write-ins for "other" pulled out as a long-tail channel of their own
  • Custom survey questions: any question you've launched in Fairing, from purchase reason to product feedback to repurchase intent, queryable by month, cohort, or product
  • NPS scores: promoter / passive / detractor splits over time, segmented by acquisition channel or product purchased
  • Free-text write-ins: the actual words customers typed when they picked "other," summarized into themes so you can find PR moments, organic mentions, and influencer-driven spikes
  • Response rate and coverage: monthly response rate, total responses, and what share of orders have a Fairing answer attached
  • Order-level joins: every Fairing response is joined to the underlying Shopify order so you can analyze AOV, LTV, and repeat rate by attributed channel, not just response volume

Hazel keeps every response historically, so YTD comparisons and multi-month attribution trends are one prompt.

Real questions, real answers

Common questions consumer brands ask about their Fairing data:

"What is our Fairing response rate for the last full month, and how is it trending?"

"How did Fairing channel-reported data change week over week?"

"Look at the breakdown of new customer acquisition by channel and compare UTM source vs. the Fairing 'how did you hear about us?' answer. Where do the two diverge?"

"I want to look at users who selected 'other' for 'how did you hear about us?'. Of those, give me the distribution of write-in responses broken down by month, ranked by frequency."

"For customers who attributed to a specific event or pop-up in the Fairing write-in, pull their LTV cohort and compare it to UTM-attributed customers from paid social."

"Which influencer codes show up most in Fairing write-ins, and what's the 90-day repeat-purchase rate for those customers vs. paid-social-attributed customers?"

"Of customers who said 'in-store' as their acquisition channel, what percentage went on to place a second order online within 60 days?"

"Which Fairing survey responses have the highest repeat-purchase rate at 90 days? I want to see which acquisition channels actually retain."

How your data flows
How it works

How Hazel connects to Fairing.

Grab your Fairing API key from Account Settings in Fairing, paste it into Hazel, and you're done. No app install, no OAuth handshake, no Shopify side-config required.

What syncs.

Every survey response, including the question shown, the answer selected, any free-text write-in, the order ID it's tied to, and the timestamp. Hazel pulls the full historical record on first sync, so YTD and multi-year trends are queryable immediately.

How often.

Roughly every 6 hours, automatically.

Order-level joins.

Hazel ties every Fairing response back to the underlying Shopify order, so you can analyze AOV, repeat rate, and LTV by attributed channel, not just response counts. If Fairing data also lands in your Shopify order metafields (some brands route it that way), Hazel reads it from both sources and reconciles.

Auth.

API key, stored encrypted. Hazel only reads from Fairing; it never sends survey questions, edits responses, or writes back to your account.

MCP access

Looking for a Fairing MCP for analytics?

Two community Fairing MCPs ship today. Xmayanksehgal's open-source `fairing_mcp` on GitHub and Vinkius's hosted Fairing MCP (12 tools, Cursor/Claude/LlamaIndex compatible). Both connect an LLM directly to your Fairing API for raw survey access: useful for one-off questions, less useful if you need cross-source joins to Shopify, Meta, or Klaviyo.

Hazel is the cross-source attribution layer that sits on top of your Fairing data.

Rather than connecting an LLM directly to Fairing's API and writing the join-to-Shopify logic yourself, Hazel ingests Fairing responses into an analytical store, joins them to your Shopify orders so every response carries AOV and LTV context, and joins both to your ad platforms, email, subscriptions, and reviews. The same agent answers cross-source questions like "how does Fairing-reported podcast attribution compare to Meta-attributed conversions on the same week". Which a Fairing-only MCP can't reach.

If you specifically want MCP access to Hazel itself, that's available too. Ping us at https://calendly.com/clint-dunn/clint-hazel-intro.

How Hazel fits alongside Fairing's own data products.

Fairing ships two AI and data surfaces worth knowing about. First, AI Insights: a weekly attribution brief that scans 40+ data points and surfaces week-over-week changes automatically. That's the right tool for a recurring pulse check inside Fairing. Second, Fairing's Total Impact Attribution Model: an ML model that combines first-party pixel data with post-purchase survey data for blended attribution. Hazel complements both: it gives your team on-demand, cross-source answers (not weekly summaries) and joins Fairing-attributed channels to Shopify revenue, ad spend, email, and subscription data in a single prompt.

What about Fairing's native Shopify Analytics integration?

Fairing data now syncs into Shopify Analytics natively. Useful for basic grouping by product type or country. Hazel extends that: cross-source joins to Meta, TikTok, Klaviyo, and Recharge; full write-in text analysis; multi-month trend reads; and LTV per attributed channel that Shopify Analytics doesn't model.

Frequently asked questions

Does Hazel work with Fairing?

Yes. Paste your Fairing API key into Hazel and your full response history syncs within hours. No app install required.

How is Hazel different from Fairing's built-in AI Insights?

Fairing's AI Insights summarizes attribution patterns inside Fairing on a weekly cadence. Hazel is conversational and cross-source: ask any question about your survey data on demand, join it to Shopify orders so you see revenue and LTV by channel (not just response counts), and compare Fairing-attributed channels to your UTM, Meta, TikTok, and Google Ads data in the same answer.

How is Hazel different from Fairing's Total Impact Attribution Model?

Total Impact is Fairing's ML model that blends pixel data with survey data for attribution scoring. Hazel doesn't replace it. Hazel is the cross-source analytics layer that lets your team ask questions about Total Impact's outputs alongside Shopify revenue, ad spend, email engagement, and subscription data.

How is Hazel different from Polar Analytics, Triple Whale, or Shopify Analytics for Fairing data?

Polar, Triple Whale, and Shopify Analytics are dashboard-first. They show Fairing data in a chart. Hazel is analyst-first: you ask a question in plain English, Hazel writes the analysis, joins Fairing responses to Shopify orders and your ad platforms, and returns a written answer with the numbers behind it. If your team wants a Fairing attribution dashboard, use Polar or Triple Whale. If your team wants to ask "why did podcast attribution drop 15% this month and what happened to the LTV of those customers," use Hazel.

How often does Hazel pull data from Fairing?

Roughly every 6 hours.

Will Hazel write data back to my Fairing account?

No. Hazel only reads. We never send questions, edit responses, or modify your Fairing setup.

Can Hazel read free-text write-ins, including the "other" answers on 'how did you hear about us?'?

Yes. Write-ins are queryable. You can ask Hazel to pull the distribution of write-in responses by month, summarize them into themes, or find PR and influencer mentions buried in "other."

Can Hazel name the specific podcast, YouTube channel, or influencer from write-in answers?

Yes. Hazel reads the raw write-in text and surfaces specific named mentions, so if customers typed "I heard about you on Lex Fridman's podcast," Hazel returns "Lex Fridman," not "podcast (write-in)."

Does Hazel join Fairing responses to Shopify orders?

Yes. Every response is linked to the underlying Shopify order, so you can analyze AOV, repeat rate, and LTV by Fairing-attributed channel, not just response volume.

What if our Fairing responses are also written into Shopify order metafields?

Hazel reads both. Some brands route Fairing's "how did you hear about us?" answer into a Shopify order metafield; Hazel picks up the metafield version automatically and reconciles it with the direct Fairing pull.

Can Hazel compare Fairing attribution to my ad platform data?

Yes. If you also connect Meta, TikTok, Google Ads, or your UTM data, Hazel can show Fairing-reported channel splits next to platform-claimed conversions for the same week, product, or cohort, and surface where the two diverge, so your team can investigate discrepancies rather than just staring at two different numbers.

How do I get started?

Book a call and we'll walk through your Fairing setup, the attribution questions you want to answer, and what the rollout looks like.